Jobzafricia
Job Description:
Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre
Job Responsibilities:
- Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management
- Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development
- Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer
- Owning and being proactive about own training and development
Job Requirements:
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Job Details:
Company:Â Absa Group Limited
Job Category: Finance & Insurance
Vacancy Type: Full Time
Job Location:Â Johannesburg, Gauteng, SA
Application Deadline: N/A
jobzafricia.online
Report Job
