
Website Lancet Laboratories
Job Description:
To establish and maintain relationships with existing and prospective clients on behalf of Lancet in order to grow the companyâs brand market share and services.
Job Responsibilities:
- Services as first point of contact between Lancet and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers.
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service.
- Contributes to planning and developing a marketing strategy for Lancet in order to promote the image, brand awareness and services of the organization.
- Completion and submission of CRM report on a weekly basis to Managers to provide information regarding customers
- Assists with product/service orientation and training of laboratory administrative staff to ensure they are familiarized with relevant laboratory/medical technology related terminology and telephone etiquette.
- Participates in and represents Lancet in marketing events such as pharmaceutical days, medical aid days and hospital open days to promote the image and services of the organization.
- Proactively marketing and selling Lancet services to existing and prospective customers to grow Lancetâs market share.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors at hospitals and in private practice, hospital managers and hospital marketers as well as key suppliers and service providers to ensure loyalty to the Lancet brand.
Job Requirements:
- Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification
- Laboratory standards operating procedures and processes
- Marketing and sales knowledge
- 3-5 Yrs Relevant Working Experience
- Laboratory information systems
- Computer literate
Job Details:
Company: Lancet Laboratories
Job Category: Health Care
Vacancy Type: Full Time
Job Location:Â Pretoria, Gauteng, South Africa
Application Deadline: N/A
Jobsafricia.online
Report Job