Tuesday , January 31 2023

Road Accident Fund Vacancies – Technology Support

Website Road Accident Fund

Job Description:

The Senior Officer: Technology Support is accountable to provide technical support to users to ensure that hardware and software allocated to them operates as expected.

Job Responsibilities:

  • Provide telephonic support to users if possible.
  •  Follow a checklist method to ensure that you do not overlook anything.
  •  Research and recommend better ways to reduce IT user problem
  • Verify/identify problems with help desk.
  • Research on new problems/challenges as they occur.
  • Share information with technical staff and document solutions found.
  • Contact users to get clarity on problems and trouble shoot.
  • Receive calls from senior customer engineer/help desk.

Job Requirements:

  • Bachelor’s Degree/Advanced Diploma in Information Technology related qualification.
  • Planning, Organising and Coordinating
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Relevant 4 years’ experience in system support environment.

Job Details:

Company: Road Accident Fund

Job Category: Government

Vacancy Type: Full Time

Job Location: East London, Eastern Cape, SA

Application Deadline: N/A

Apply Here


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