Saturday , January 28 2023

Sanlam Jobs – Client Services Consultant

Website Sanlam

Job Description:

Responsible for inbound/outbound telephonic communication with client base.

Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base.

Job Responsibilities:

  • Refers calls to appropriate departments only if unable to solve query appropriately.
  • Utilizes IT system accurately and ensures that all queries are answered effectively.
  • Deals with more complex queries, which often entail amendments to payments made.
  • Provides accurate product information to clients in line with standards and protocols and may have supervisory responsibilities.

Job Requirements:

  • Administration
  • Degree or Diploma or Grade 12 with 3 to 5 years related experience.
  • Customer Service
  • Quality, compliance and accreditation
  • Team Support

Job Details:

Company: Sanlam

Job Category: Insurance

Vacancy Type: Full Time

Job Location: Pietermaritzburg, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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